Instant access to all digital purchases
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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No Refunds or Exchanges Policy for Digital Products Thank you for shopping with us. Please read our policy regarding refunds and exchanges for digital products carefully. 1. Instant Availability: All of our digital products are delivered instantly upon purchase. Once you have accessed the digital product, our system recognizes this as a completed transaction.
2. No Refunds: Due to the nature of digital products and the immediate access granted upon purchase, we do not offer refunds for any digital products sold through our platform. This includes but is not limited to software, e-books, digital templates, subscriptions, and online courses.
3. Exchanges: We do not offer exchanges for digital products. Once a digital product has been purchased, it cannot be exchanged for another product.
4. Non-transferable: Digital products purchased from us are non-transferable. They are intended for personal use and may not be shared, redistributed, or resold in any form unless listed as MRR or PLR.
5. Quality Assurance: We strive to provide high-quality products. If you encounter any technical issues or have questions about accessing your purchased digital product, please contact us for assistance.
6. Cancellation of Subscription Services: For subscription-based digital services, customers can cancel their subscription at any time. However, cancellations do not entitle customers to refunds for previous subscription periods.
Contact Us: If you have any questions or concerns about our refund and exchange policy for digital products, please reach out to us.
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